Returns & Exchanges
At MiniatureCrush, we want you to love every piece you wear, but if a fit isn't perfect, we offer a seamless 30-day return policy for all unworn items. Simply ensure tags are attached and the garment is in its original condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip to ensure our team can identify your return quickly.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned fashion pieces, we will process your refund or ship your exchange within 5-7 business days.
